Privacy Policy – Rawabtech Platform
This Privacy Policy explains how your personal information is collected, used, protected, and shared when you visit or use Rawabik Platform or any of its services, hereinafter referred to as the Platform. Rawabik Platform is a platform powered by KhitaTech Khita Tech, and we are committed to protecting users’ privacy and complying with the applicable regulations in the Kingdom of Saudi Arabia.
Personal Information We Collect
When you visit the Platform, we automatically collect certain technical information related to your device, such as browser type, Internet Protocol (IP) address, time zone, device type, operating system, and cookies. We also collect information about the pages you visit within the Platform, the source of the visit, and how you interact with the content. This data is referred to as Device Information.
When you create an account on Rawabik Platform or subscribe to one of the plans or use the available features, we may collect personal information from you including name, email address, phone number, billing information, and payment data if any. This data is referred to as User Information.
When we refer to personal information in this policy, we mean Device Information and User Information together.
Cookies Policy
Rawabik Platform uses cookies to improve the user experience and provide more efficient services. Cookies are small text files that are stored on your device when you visit the Platform.
We use cookies to enable the basic functions of the Platform, improve performance and browsing speed, analyze the use of the Platform in order to develop services, and save user preferences.
You can control cookies or disable them through your browser settings, noting that disabling some cookies may affect the Platform’s functions.
How We Use Personal Information
We use the personal information we collect for the following purposes:
- Operating and managing the Platform and providing its services
- Creating accounts and managing subscriptions
- Communicating with users regarding the account, technical support, or updates
- Improving the Platform’s performance and user experience
- Analyzing usage and detecting illegal or fraudulent activities
- Sending notifications or informational or marketing materials related to Rawabik Platform services or products and services التابعة لشركة Khita Tech, after your consent, with the option to unsubscribe at any time
Sharing Personal Information
We do not sell or rent your personal data to any third party.
We may share some data with trusted service providers to the extent necessary to operate the Platform or improve its services.
Data may also be shared if legally requested by the competent authorities.
User Rights
You may request access to your personal data, or request its correction, update, or deletion by contacting us through the contact details shown below, in accordance with the applicable regulations.
Data Retention
We retain your personal data for the period necessary to provide the service or for legal purposes, after which it is handled in a secure manner.
Minors
Rawabik Platform is not intended for persons under the age of 18, and we do not knowingly collect their personal data.
Information Security
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, modification, disclosure, or destruction.
Changes to the Privacy Policy
We may update this Privacy Policy, including the Cookies Policy, from time to time. Any update will be published on this page, and your continued use of the Platform is considered acceptance of the updated policy.
Contact Us
If you have any inquiry or complaint related to the Privacy Policy, you can contact us via email: Rawabtech@khita.tech